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How to Handle Inaccuracies
If inaccurate information appears on your credit report, you have the right under the
Fair Credit Reporting Act (FCRA) to dispute the information.
 

What to do:

You should begin the dispute process by contacting the creditor responsible for the inaccuracy. You can find the contact information for each of your creditors at the end of your credit report.

You can also contact a TrueCredit Customer Service Representative to discuss the inaccuracy. Because TrueCredit is not a credit bureau, we cannot correct the inaccuracy for you; however, we are happy to discuss your credit report and answer any questions you may have.

To dispute inaccurate information directly with the credit bureaus, you must explain the inaccuracies in writing. Include copies of documents that support your position. You can also include a copy of your credit report, and mark the items in question.

In your letter, be sure to include:

  • Your full name
  • Your complete mailing address
  • Your date of birth
  • Your Social Security Number
  • The name and account number of the creditor and item in question
  • The reason for your disagreement with the disputed item—be specific
  • Your signature
 

Special Tip:

Send your letter via certified mail and save the receipt. Save copies of your dispute letter and all enclosures. This information should be filed away to document your communication with your creditors and the credit bureaus.

Please note:

This letter doesn't guarantee that the changes will be made on your credit report—it just insures that they will reinvestigate your credit report. If changes are made, you will be contacted by the consumer reporting agencies, usually within 30 days.

Send your letter to the three national credit bureaus:

Equifax
P.O. Box 740241
Atlanta, GA 30374-0241

Experian
Click here

TransUnion
2 Baldwin Place
P.O. Box 2000
Chester, PA 19022

Please note: you can now dispute
online with TransUnion or Experian.
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