| Payment |
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| How do I know if I've been charged? |
| How do I get a copy of my receipt? |
| What if there is a charge I don't understand? |
| What credit cards are accepted as forms of payment by TrueCredit.com? |
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| How do I know if I've been charged? |
| If you've been charged for a credit report, there will be an entry on the Your Account, Your Orders page. It will
clearly state the date and order number. Just click the receipt link to view specific details such as
card number, product ordered, and amount. If you have not yet been charged, you will see a notice that
says, "No charges on file." |
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| How do I get a copy of my receipt? |
| Click the 'your account' tab, then the 'your info' subtab, to the right of each entry, there is a "Receipt" link. Select this link and
you will be presented with a copy of the original receipt. You can print the receipt by clicking on the
"print this receipt" link at the bottom of the receipt. |
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| What if there is an extra charge or a charge that I don't understand? |
| The Customer Service Team is available to answer your questions and
resolve any problems. |
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| What credit cards are accepted as forms of payment by TrueCredit.com? |
| TrueCredit.com accepts the following credit cards: Visa, MasterCard, Discover and American Express. |
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